Moving FAQ
Q: Should I empty out all of the items from my drawers?
A: Yes, we recommend emptying out your drawers. This will allow your furniture to be moved in a safe and efficient manner. You can leave the drawers themselves inside the furniture. If possible, we also recommend removing the shelves from your furniture, and keeping track of the small pins/dowels that support your shelves.
Q: Can you disassemble my furniture?
A: Yes, we can disassemble furniture such as beds, tables, and desks in order to remove them from your current house or apartment. We will reassemble any furniture that we have taken apart at your new place. The one exception to this rule is cribs. We do not disassemble or re-assemble cribs.
Q: Can you hoist furniture?
A: Yes, in some cases. Hoisting is performed at the discretion of the crew. If your moving crew feels that a particular hoist is unsafe, or will possibly lead to damaging your item, they will refuse. There may also be additional costs associated with hoisting.
Q: Do you move pianos?
A: Yes, assuming that it is an upright piano, and that it's moving from a first floor to another first floor. Please keep in mind that there is an additional fee for this service.
Q: Where will you park your moving truck?
A: The answer to this question depends on where you live, when you are moving, and what type of parking, if any, your building provides. Please contact our office at 215-620-5796 to discuss your particular parking situation. As a general rule, if you live in center city Philadelphia, and your building does not have off-street parking, we will need to obtain a parking permit for your move. If you would like to do this yourself, you can do so from the following website: http://secure.phila.gov/streets/tnp/ Please list the length of the truck at 40'.
Q: Can you move my flat panel TV?
A: Yes. We recommend that a TV be packed inside either the original box or inside a box specifically designed to transport TVs. We cannot cover damages to any unboxed TV’s.
Q: Do you offer packing services?
A: Yes, we offer packing as an additional service. Usually this would be scheduled one day prior to your move date. Please contact the office at 215-620-5796 if you are interested in learning more about packing.
